Shipping policy
Shipping Policy – Nuvive.co
Thank you for shopping with Nuvive.co. We aim to make your experience smooth, reliable, and stress-free. Below you’ll find details about our shipping process, delivery times, and order handling.
Processing Time
All orders are processed within 1–2 business days. You will receive a confirmation email once your order is placed and another email when your order has shipped.
Please note: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
We currently ship to the United States.
Estimated delivery times:
- Handling Time: 1–2 business days
- Transit Time: 5–8 business days
- Estimated Delivery: 6–10 business days
Delivery times may vary depending on carrier volume, weather, or location.
Shipping Costs
We offer free shipping on all U.S. orders.
Order Tracking
Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear depending on carrier processing.
Incorrect Address
Please double-check your shipping details at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost or Delayed Packages
If your package is delayed or appears lost, contact us at support@nuvive.co. We will work with the carrier to locate your order and provide the best possible resolution.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damage. We will send a replacement or issue a refund depending on the situation.
International Shipping
At this time, we only ship within the United States. We may expand shipping regions in the future.
Contact Us
If you have any questions about your order or shipping, our support team is here to help.
Email: support@nuvive.co
Thank you for choosing Nuvive — your wellness journey starts here.